This is an interesting, varied and challenging role dealing with customers by phone, email and our online helpdesk. You will deal with inbound sales enquiries from an initial enquiry through to order processing and invoicing. Customer service enquiries include order status, after-sales technical support and product returns. With experience this role will lead to face to face customer contact in our showroom.
This is not like a call-centre based customer services role; this role offers a high degree of flexibility when dealing with customer enquiries and requires plenty of initiative to match customer requirements with suitable Streme products and services.
Other tasks include:
Previous experience in this type of role is preferred but not essential, however, the candidate should be able to demonstrate the following:
Streme offer a wide range of window and door screens to suit Homes and Businesses. Our range includes Fly Screens, Pet Screens, Pollen Screens, Pollution Screens and Sun Control products. Screens are available as DIY Kits or Made to Measure and we offer a fitting service as well. We also stock every kind of insect mesh including Fibreglass, Aluminium and Stainless Steel and a selection of specialist mesh products including Pollen, Pollution, Sun Control & Stainless-Steel mesh.
Registered office: PAW Consulting Ltd, Unit 4, City Limits, Danehill, Reading, Berkshire, RG6 4UP. Company Registration No: 6123349; VAT No: 904499407. Federation of Small Businesses membership No: 2133273.
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