All items are fully priced and include VAT.
To give you complete peace of mind and confidence in our products, we offer a Two Year Warranty against defects in manufacture and material starting from the date of purchase. Should any defect arise during the warranty period we shall, at our expense, repair the defective goods (or any part of them) provided that the defect has not arisen as a result of:
DIY Kits are supplied with all materials required to make and fit finished screens. Made to Measure screens are made to customer dimensions. Please ensure all measurements for Made to Measure screens are accurate as Streme cannot be held
responsible for screens that do not fit due to incorrect customer measurements. How to measure help is provided on all Made to Measure Screens product pages and you can call us if you need further assistance.
We
only ship what you order. We do not substitute for other products.
Shipment times:
Despatch methods:
UK including Highlands
Scottish Islands
Isle of Wight
Isle of Man, Isles of Scilly, Channel Islands, Republic of Ireland
France/Spain/Portugal
Returns
We want you to be satisfied with your purchase and although returns are generally very few in number, we recognise there will be some occasions when a customer may wish to return goods.
Customers
may return their order up to 14 days from receipt of goods, but must
notify us in writing within this time frame of their wish to return.
Returned goods must be in pristine condition, if goods are not in a
pristine condition we reserve the right to offer a discretionary partial
credit or to refuse the return. Please note, made to
measure products, manufactured at the customer's request to specific
sizes and cut to size items cannot be returned..
Returned orders must be returned at the
customer's expense and wrapped in suitable packaging to avoid damage. We
would advise you to insure your return with the carrier as any damage
in transit may result in either a partial credit being offered or
refusal of the return. You will be notified of any damage, be it from
transit or otherwise caused.
Undamaged, unused goods returned in accordance with the above will receive a full refund.
If your order is received damaged please indicate this when you sign for the goods, retain the packaging for inspection and notify us accordingly within 24 hours.
Shortages must be reported within 7 days of receipt of goods. Non receipt of goods must be reported within 14 days of date of invoice.
Returns address:
Streme
Unit S, Rose Business Estate
Marlow Bottom Road
Marlow
SL7 3ND
Streme offer a wide range of window and door screens to suit Homes and Businesses. Our range includes Fly Screens, Pet Screens, Pollen Screens, Pollution Screens and Sun Control products. Screens are available as DIY Kits or Made to Measure and we offer a fitting service as well. We also stock every kind of insect mesh including Fibreglass, Aluminium and Stainless Steel and a selection of specialist mesh products including Pollen, Pollution, Sun Control & Stainless-Steel mesh.
Registered office: PAW Consulting Ltd, Unit 2, City Limits, Danehill, Reading, Berkshire, RG6 4UP. Company Registration No: 6123349; VAT No: 904499407. Federation of Small Businesses membership No: 2133273.
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